Key Changes to the SaaS Playbook You Need to Know
One of the hottest trends in the evolving SaaS playbook is the influence of Account-Based Selling (ABS) and Account-Based Sales Development (ABSD). The Account-Based approach changes two important aspects of growing a SaaS company: firstly, it changes business processes, and secondly, it changes organizational structures. The focus is to pull together Marketing, Sales, Customer Success, and Professional Services (and any other customer-related functions) to focus on "Accounts" instead of Leads or Customers with a holistic "account" focus.
February 12, 2018