CUSTOM REPORT

Meet the 360 Diagnostic

Our analysts compare your spend, headcount, and performance against a custom peer cohort, then translate the findings into a board-ready report

Use Cases

When to use the report

An asset when you need a precise, defensible view of company performance

For a portfolio
company

Diagnose your portco’s health and understand opportunities for improvement.


Annual
planning

Pressure-test spend, hiring, and growth assumptions before the plan is finalized.


Efficiency
diagnostics

Identify where costs, headcount, or productivity are out of line.


Board + investor
discussions

Defend targets and explain trade-offs with validated peer benchmarks.


Funrdraise, sale, or
new ownership

Understand strengths, gaps, and value-creation opportunities before diligence begins.

COHORT SELECTION

How we build your company’s cohort

Analyst-led

A benchmark is only useful if the comparison set is relevant

We tailor the cohort based on:
Company size

Revenue, ARR, headcount, and operating scale

Growth stage

Early growth, scaling, mature, or profitability-focused

Business model

ACV, customer segment, go-to-market motion, product complexity, and services mix

Strategic priority

Growth, margin expansion, efficiency, retention, expansion, or exit readiness

Performance profile

Peer groups can be calibrated to compare against similar companies, high performers, or companies aligned to a specific strategic objective.

Use Cases

What’s included in the report?

A custom
peer cohort

Benchmarks matched to your size, stage, model, and strategic priorities.


Executive-ready
benchmark deck

A board-ready narrative with the metrics, comparisons, and implications leadership needs.


Percentile
benchmarks

A clear view of where you sit versus peers across financial, operational, and commercial metrics.

Strengths and
gaps heatmap

A fast way to see where performance is ahead, behind, or out of line.

Target
guardrails

Benchmark-backed ranges for spend, headcount, efficiency, and performance.

Resource allocation 
recommendations

Clear guidance on where to invest, where to reduce, and where to investigate further.

wORKFLOW

How the process works

01
Kickoff and scoping

We align on your strategic priorities, decision timeline, and the functions or metrics that matter most.

02
Cohort build and data selection

We assemble the right peer set and collect a streamlined set of financial and operating KPIs. The lift on your team is designed to be minimal.

03
Benchmark analysis

OPEXEngine analysts compare your performance against peers, identify strengths and gaps, and map the trade-offs that matter most.

04
Readout and action plan

We deliver a board-ready report with benchmark findings, target guardrails, and recommended next steps.

*
Bain & Company expertise

Guidance from a Bain-backed team throughout.

OUTPUT

The output

A board-ready deck

Clear enough for leadership, boards, investors, and operating partners.

A prioritized opportunity map

See which gaps are most material and where action may create the greatest impact.

Function-level benchmark views

Understand performance across Sales & Marketing, R&D, Customer Success, Professional Services, G&A, and SaaS KPIs.

A shared fact base

Align management, investors, and the board around external data instead of competing assumptions.

Results and impact

What a 360 can reveal

See how a cybersecurity company identified $10–15M in potential annual savings.

Based on OPEXEngine engagements from 2024–2026. 
All company details are anonymized.

Sales & Marketing

/01

$10-15M

Annual cost reduction opportunity

Customer Success

/02

~ $5M

Potential incremental ARR

Sales – Customer Expansion

/03

Up to $20M

Potential incremental ARR

Sales & Marketing

/01

company

Cybersecurity

$10-15M

Annual cost reduction opportunity

Benchmarks revealed overinvestment in Sales & Marketing vs. relevant peers, driven by both organization size and sales compensation.

Customer Success

/02

company

Growth-stage SaaS

~ $5M

Potential incremental ARR

CSMs managed nearly 3× the ARR of peers, with room to improve Gross Dollar Retention.

Sales – Customer Expansion

/03

company

Growth-stage SaaS

Up to $20M

Potential incremental ARR

A research platform identified a significant customer-expansion gap versus relevant peers — and a path to growth through targeted sales and operating improvements.

Use Cases

Rely on a stronger fact base before your next stage

Among companies benchmarked by OPEXEngine, 1 in 3 achieved a successful exit or IPO within three years.

The 360 Report helps SaaS companies and investors understand how performance compares, which gaps matter most, and where value-creation opportunities may strengthen the story before a raise, sale, IPO, or new ownership period.

Use Cases

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