March 31, 2025
In this episode of SaaS Conversations, Katherine Zhang, CEO and General Manager of OPEXEngine by Bain & Company, shares expert insights on building a high-impact RevOps function.
In a new episode, we dive into the strategies that SaaS companies are using to improve EBITDA margins in 2024 with Lauren Kelley. This is a topic that we’ve written about recently, and it’s certainly top-of-mind for many SaaS vendors.
There’s much discussion that SaaS growth is down, which is true for the averages. Many private SaaS vendors, though, are maintaining growth in 2024 and we still see plenty of companies between $50M-100M with 25-50%+ growth rates. And at the same time, EBITDA is improving from the “growth at all costs” days of 2021 and before.
2024 Benchmarks show that SaaS employee productivity is up 8-17% across all size companies. Employee productivity is measured as revenue per employee. This simple-to-calculate KPI assesses how efficiently employees are generating revenue for the company and is increasingly being used to analyze SaaS company competitiveness and efficient use of resources as compared to trends in the market.
We are delighted to share that OPEXEngine by Bain & Company has achieved SOC 2 Type 1 certification! Cybersecurity is of the utmost priority at OPEXEngine, and this milestone is an assurance to our clients that their data is protected. This attestation is a testament to our commitment to best-in-class security controls.
In a new episode of SaaS Conversations, we cover technology due diligence. Lauren Kelley (CEO, OPEXEngine by Bain & Company) leads a conversation with Hank Chen (Partner, Bain & Company), who heads Bain & Company’s technology due diligence practice in the Americas. The two discuss how tech due diligence works, AI’s impact on R&D investments, and frameworks for understanding the quality, scalability, and sustainability of an asset that an investor is buying.
In our latest episode of SaaS Conversations, Lauren Kelley – Founder and CEO of OPEXEngine by Bain & Company – answers a round of questions about the founding of OPEXEngine, her decision to pursue SaaS benchmarking, leadership, and diversity in the tech space.
We’re thrilled to announce the launch of SaaS Conversations, our new podcast series. Lauren Kelley is joined by finance leaders, technology experts, investors, operations professionals, and more for conversations about metrics, benchmarking, and the state of SaaS.
The conversation explored key considerations and best practices for a SaaS company to do now – the organizational positioning, reporting, and systems required for a successful reception from investors. An authentic, data-validated story is key when you’re communicating to the market. And benchmarking gives an organization the tools to accurately prepare to represent itself when engaging with external stakeholders.
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