OPEXEngine | SaaS Articles

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How and When Will AI-Assisted Tools Affect SaaS Benchmarks?

How can we budget for AI usage and its effect on productivity - and cost management - in the short to medium term?

June 8, 2023

Don’t Over-Index on SaaS Net Dollar Retention

Don’t get me wrong, Net Dollar Retention (NDR) is a key retention metric for SaaS companies to track and benchmark against peer companies — but focusing on NDR alone is dangerous to the health of your growth and profitability and here’s why.

May 12, 2023

Unlearning the Growth vs. Costs Myth

With the right methodology, cost productivity discipline not only helps fuel steady growth and big initiatives but also are rewarded by shareholders, leading to substantially higher TSR, in both good times and downturns, according to Bain long-term research.

January 24, 2023

Cutting R&D to Grow GTM Spend: Is it Happening Across Software Companies?

Software companies spend more on R&D (research & development) & less on Sales & Marketing (S&M) as a per cent of revenue today than six years ago.

January 17, 2023

CFOs to Combat Downturn With More Automation

CFOs should think about automation as an “additional teammate” in their financial departments as they look to push digital transformation initiatives forward in the new year.

January 10, 2023

Correct Cohorts Lead to Performance Benchmarks

In an increasingly data-driven world, a surplus of conventional wisdom and “generally accepted benchmarks” constantly bombard SaaS company executives. When performance benchmarks are used correctly, there is a tremendous value creation opportunity which starts and ends with precision cohorts.

January 3, 2023

Predictive Revenue Forecasting Possible with Usage-Based Pricing

Usage-based pricing is good for the customer but makes predicting revenue difficult. CROs & CFOs are challenged w/ predicting how much revenue is expected and when it will be realized. This guest post from revVana explains a simple approach to improving your revenue forecasting.

December 6, 2022

Five Pillars of PLG with Carilu Dietrich

During October, Tomasz Tunguz held Office Hours hosting Carilu Dietrich, marketer and advisor at Atlassian to discuss how to successfully run a PLG program. Dietrich shared the 5 pillars in this guest post from Tomasz Tunguz.

November 29, 2022

SaaS “Industry-Centric” Business Models

In this article, we will review the operational and financial characteristics of Horizontal and Vertical SaaS companies and demonstrate how vertical SaaS businesses achieve “riches in niches.”

November 22, 2022