OPEXEngine | SaaS Articles

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Now Available: Updated 2025 SaaS Benchmarks

We’re excited to announce the release of OPEXEngine’s updated 2025 SaaS Benchmarks – now available to the OPEXEngine client community. OPEXEngine’s annual benchmarks have helped SaaS companies manage growth, efficiency, and cost structures with confidence for nearly 20 years. This year’s release follows an intensive data collection and validation process, built on anonymized inputs from SaaS companies and carefully vetted by our expert team.

April 30, 2025

Maximizing GTM Success With RevOps in 2025

In this episode of SaaS Conversations, Katherine Zhang, CEO and General Manager of OPEXEngine by Bain & Company, shares expert insights on building a high-impact RevOps function.

March 31, 2025

OPEXEngine Featured in Bain & Company’s Global Private Equity Report: Margin Growth in Software Investing

We’re thrilled to be featured in Bain & Company’s 2025 Global Private Equity Report. This year’s deep dive into Margin Growth in Software Investing highlights a critical challenge for investors: while expanding margins is a cornerstone of most software buyout strategies, actually delivering on those targets is another matter entirely. Bain’s analysis of 33 software buyouts found that while nearly all projected significant margin expansion, the majority fell short of their goals.

March 14, 2025

White Paper: How Early SaaS Growth Model Choices Shape Your Organizational DNA

Written in partnership with Aura Intelligence, our latest white paper examines employee productivity across SaaS companies at varying maturity stages. This analysis leverages OPEXEngine’s extensive SaaS operating benchmarks together with Aura’s workforce insights and benchmarks on hiring, talent, and sentiment.

February 26, 2025

OPEXEngine Achieves SOC 2 Type 2 Certification

We are thrilled to announce that OPEXEngine by Bain & Company has achieved SOC 2 Type 2 certification in accordance with American Institute of Certified Public Accountants (AICPA) standards for SOC for Service announcements (also known as SSAE 18).

February 6, 2025

OPEXEngine Expands Executive Leadership Team

We are thrilled to announce the appointment of Katherine Zhang as CEO and General Manager and Adrian Kochan as VP of Benchmarking Strategy and Operations! Katherine will lead the OPEXEngine team to evolve and scale the organization, and Adrian will focus on delivering high impact benchmarking data and analyses for our customers.

January 22, 2025

R&D ROI With Jellyfish

In a new episode of SaaS Conversations, we sit down with Ryan Kuchova, Head of Customer Strategy and Operations at Jellyfish, to explore frameworks for measuring and managing R&D ROI in SaaS. We discuss strategies for optimizing R&D investment and how to encourage alignment between finance and engineering teams. This episode is essential listening for anyone responsible for R&D investment, cost management, or strategic planning in SaaS.

January 15, 2025

Are You Overlooking Key Retention Metrics? Customer, Gross Dollar and Net Dollar Retention

What does the benchmark comparison of SaaS Customer, Gross Dollar and Net Dollar Retention tell you about your business – and where is it heading?

December 12, 2024

Benchmark-Enabled Decision Making at SaaS Metrics Palooza ‘24

We’re thrilled to share that Lauren Kelley’s session from SaaS Metrics Palooza 2024, “Benchmark-Enabled Decision Making,” is now available as a special podcast episode! Whether you attended live or missed the event, you won’t want to miss this – Lauren provides actionable guidance on improving go-to-market efficiency, refining operations, and driving sustainable growth in today’s market.

November 20, 2024